AM MOVE — Shipping Policy

Last updated: 21 October 2026

Thank you for shopping with AM MOVE.

We are committed to providing a reliable and transparent delivery experience.

1. Delivery Destinations

AM MOVE offers shipping to eligible addresses in:

• United Kingdom.

• Spain.

• Other destinations where available at checkout.

Delivery availability may vary by postcode, location or product.

2. Order Processing

Orders are prepared and dispatched within the processing timeframe stated at checkout or in the relevant product information.

Our standard processing target is:

[CONFIRM PROCESSING TIME IN BUSINESS DAYS]

Business days generally exclude weekends and UK public holidays.

3. Estimated Delivery Times

United Kingdom: [CONFIRMED DELIVERY ESTIMATE]

Spain: [CONFIRMED DELIVERY ESTIMATE]

Delivery estimates will be communicated before purchase.

Unless a different timeframe has been agreed, applicable UK consumer delivery rights remain in force.

4. Shipping Costs

Shipping charges are calculated and displayed at checkout before the order is placed.

Any promotional free-shipping offer will apply only to eligible orders and destinations, according to the published conditions of that promotion.

5. International Customs and Taxes

Orders delivered internationally may be subject to applicable import VAT, customs duties and clearance charges.

Where such costs are not included in the purchase price, this will be disclosed before the customer places an order.

Responsibility for customs charges will depend on the delivery terms expressly communicated at checkout.

6. Order Tracking

Where tracking is available, customers will receive shipping confirmation and tracking information by email.

7. Delivery Delays

Unexpected delays may occur due to courier disruption, customs procedures, severe weather or other events outside our reasonable control.

If an order is delayed, please contact our customer service team.

Your statutory rights in relation to late or failed delivery remain unaffected.

8. Incorrect Delivery Information

Customers should provide accurate and complete delivery information.

If you notice an error, contact us as soon as possible.

Any additional charges arising from a customer-requested address correction will be explained where applicable and may require prior agreement.

9. Lost or Damaged Parcels

If your parcel is lost, damaged or not delivered, please contact AM MOVE.

We will investigate with the delivery provider and provide the remedy required by applicable consumer law.

Risk in goods generally remains with AM MOVE until the goods come into the physical possession of the customer or a person identified by them, subject to applicable legal exceptions.

10. Contact

AM MOVE Customer Support

Email: [ammoveuksac@gmail.com]

Website: https://ammove.co.uk